Terms of Service & Privacy Policy

Effective date: September 25, 2026

Last updated: October 14, 2026

Jubilee Industries LLC dba SimpleSentinel

This document has two parts. Part I is our Terms of Service. Part II is our Privacy Policy. Both take effect on the date above and apply together to your use of SimpleSentinel.

PART I. TERMS OF SERVICE

1. Who we are. SimpleSentinel is a service of Jubilee Industries, LLC, doing business as SimpleSentinel ("SimpleSentinel," "we," "us"). These Terms govern your use of our website, apps, and services (together, the "Service"). By creating an account, subscribing, or using the Service, you agree to these Terms.

2. What the Service is (and is not). SimpleSentinel helps parents and legal guardians set and keep rules on a child's iPhone or iPad using Apple's Screen Time framework: downtime windows, web filtering, pausing a device, chores that can lock a device until they are done, alarms, family messaging (including messages a child must acknowledge and emergency alerts), shared devices with a private code for each child, a mode for lending a parent's own device to a child, and a way for invited adults (such as a sitter) to help with the permissions you grant. Children may send requests through the Service (for example, for a website, more time, or to delete an app); you decide. The Service enforces the rules you choose and reports whether they were applied; every decision about your child's device is yours. The Service assists parental judgment. It is not a substitute for parental supervision, and it does not provide medical, psychological, or legal advice.

3. No guarantee of safety. No technology can guarantee a child's safety online. Apple's platform limits what any app may do, and we describe those limits honestly throughout the Service. We do not promise that every workaround will be prevented or every rule will hold in every circumstance. Some things are outside any app's reach, such as content inside third-party apps, live voice chat, other people's devices, Apple's own always-allowed apps, phone calls (which Apple keeps available), or a device that has been factory erased. Where a protection has limits, we tell you plainly.

4. Safety alerts; reporting to authorities. The Service provides alerts and reports for your information. You, not SimpleSentinel, are responsible for evaluating them and for taking any action, including contacting law enforcement or other authorities if you suspect a threat to any person's health, welfare, or safety. We have no obligation to monitor any particular activity, to detect any particular risk, or to act on any alert. If we become aware of information that, in our sole judgment, indicates a serious threat to the health, welfare, or safety of any person, we reserve the right, but do not assume any obligation, to notify law enforcement or other appropriate authorities, and you consent to our doing so. That consent is a condition of using the Service.

5. Not an emergency service. The Service is not an emergency service and is not a substitute for calling 911 or local emergency services. The Service's emergency alerts reach the family members and invited adults you have set up; they do not reach emergency services. Alerts, messages, alarms, reminders, and notifications may be delayed, silenced by device settings, or undelivered due to factors outside our control, including device power, connectivity, and platform behavior. Never rely on the Service as your means of responding to an emergency.

6. Eligibility and authority over the device. You must be at least 18 and the parent or legal guardian of each person whose device you manage: your minor child, or a dependent adult placed under your protection as legal guardian by a court or other competent authority. You may enroll and manage only devices you have the legal right to control. Using the Service to monitor or control any adult without their knowledge and a legal basis, or any person or device without authority, is prohibited and grounds for immediate termination. We build for transparency: managed devices display that they are managed, and we will not assist covert surveillance of anyone.

7. Your account; family roles and invitations. Keep your credentials secure; you are responsible for activity under your account. Each guardian should use their own login. Provide accurate information and keep it current. Parents and admins sign in with Sign in with Apple; invited adults ("sitters") receive alerts and act through a personal, passwordless web link and need no app of their own.

A family is created and controlled by its Primary Admin, normally the parent who set it up. The Primary Admin may invite additional admins (who can change settings) and sitters (who receive alerts and any permissions the family grants them, such as answering requests, pausing a device, sending messages, or adding a chore for the day). Anything a sitter allows ends at the end of that day; only a parent or admin may allow something permanently. Every adult role requires that you be at least 18. By accepting a SimpleSentinel invitation, you agree to these Terms and to the Privacy Policy. Information about children that reaches you through an accepted role is provided solely to help you care for those children; keep it confidential and do not share it outside the family's circle of care. The family controls invited access and may pause, limit, or remove it at any time, without notice. Invitations are personal: each link works once, expires after 14 days, and is protected by a verification code. Do not forward an invitation link or share its code. Declining an invitation, or removal by the family, ends access immediately.

8. Electronic communications. You consent to receive communications from us electronically, including by email and in-app notices, and you agree that all agreements, notices, disclosures, and records we provide electronically satisfy any legal requirement that they be in writing. You may withdraw this consent by closing your account.

9. Subscriptions, trial, and billing (through the App Store). SimpleSentinel subscriptions are sold only through the Apple App Store and are billed to your Apple Account. New subscribers receive a 7-day free trial, administered by Apple through the App Store, after which the subscription automatically renews at the price shown at purchase until you cancel. Because billing runs through Apple, payment, renewal, price changes, billing retries, and refunds are handled by Apple under Apple's terms; we do not process your payment or store your card. To manage or cancel, use the subscription settings in your Apple Account; cancellation takes effect at the end of the current paid period. If a renewal payment fails, Apple provides a billing grace period during which your service continues while Apple retries payment; if payment is not recovered, the subscription expires. On expiration your child's existing on-device rules remain in place (they are not suddenly removed), but active management pauses until the subscription is renewed. A family remains covered while any of its admins holds an active subscription. Subscriptions are tied to the Apple Account that purchased them and cannot be transferred between people; who pays never changes who controls the family.

Refunds. Because purchases are made through the App Store, all refunds are handled by Apple under Apple's policies, not by us. We do not process payments and cannot issue, approve, or deny a refund. To request one, use reportaproblem.apple.com or your Apple Account settings; the decision rests with Apple.

10. Founding-family pricing. Founding-family pricing is offered on both monthly and yearly subscriptions to a limited number of families. The founding rate applies for as long as the qualifying subscription remains continuously active, and is preserved through the App Store's price-retention for existing subscribers. It lapses if the subscription is canceled or expires for nonpayment. Founding pricing locks your price; it does not freeze any particular feature set.

10A. Give a month, get a month. A subscriber may share a personal invite link with another family. Through that link, a family starting its first subscription may receive a free first month, granted by Apple through an App Store offer code and subject to Apple's offer-code terms. When an invited family's first paid month is 14 days old and their subscription is still active, the inviting subscriber may claim one free month, applied by Apple to their own subscription as a promotional offer at the next renewal, one at a time. To be credited, the invited family identifies the inviter in the app by selecting that person from their own contacts; the inviter must have added a mobile number to the program. Each family may name one inviter, once. Free months have no cash value, cannot be transferred or exchanged, and are void if either subscription is refunded or lapses. We may change, pause, or end the program at any time; months already earned remain claimable for 90 days after any ending. Offer codes and promotional offers are administered by Apple, and Apple's decisions about redemption are final.

11. Device setup and your data. A child's device is set up on the device itself: it joins your family with a one-time pairing code and grants Apple's Screen Time authorization once. No computer, cable, backup, or device reset is involved, and nothing on the device is erased or copied. The contents of the device stay on the device. You are responsible for the private codes you set for children on shared devices and for the one-time codes the Service gives you; treat them as you would any family PIN.

12. Leaving the Service. You may return a managed device to normal, unmanaged use at any time by removing it from your family in the parent app; the device returns to normal on its next sync. Leaving never requires our approval. On termination for any reason, we stop issuing management changes; rules you previously applied may remain on the device until you remove the device as described above.

13. Suspension and termination by us. We may suspend or terminate your access to the Service if you materially breach these Terms (including Sections 6, 14, or 15), if required by law, or if providing the Service to you creates a security risk. Where practical, we will notify you and give you a chance to fix the problem first. If we terminate without cause, any refund of a prepaid App Store subscription is subject to Apple's refund policies, since App Store purchases are handled and refunded by Apple. Termination does not lock the managed device: the removal method in Section 12 always remains available to you.

14. Acceptable use. You will not: circumvent, probe, or interfere with the Service's security; resell the Service; use it to violate any law or another person's rights; or use it on devices or people you lack authority over (see Section 6).

15. Intellectual property. The Service, including software and content, is owned by us or our licensors. We grant you a personal, non-transferable license to use it for your family while subscribed. Feedback you send us may be used without obligation to you.

16. Privacy. Our Privacy Policy describes what we collect and how we use it, including our approach to children's data. In short: your family's rules, requests, and messages sent through the Service are processed by us; the contents of your child's device are not.

17. Third-party platforms; App Store terms. The Service depends on Apple's platforms and frameworks, which Apple may change at any time. Features may need to change if the underlying platform changes. SimpleSentinel is not affiliated with, endorsed by, or sponsored by Apple Inc. Your use of Apple devices and the App Store is governed by Apple's own terms. For any SimpleSentinel app you obtain from the Apple App Store (an "App"), the following also apply:

(a) Acknowledgment. These Terms are between you and SimpleSentinel only, not with Apple. SimpleSentinel, not Apple, is solely responsible for the App and its content. If these Terms provide less protective usage rules than Apple's App Store Terms of Service, Apple's rules apply to the App.

(b) Scope of license. Your license to the App is limited to a non-transferable license to use it on Apple-branded devices that you own or control, as permitted by the Usage Rules in Apple's App Store Terms of Service, except that the App may be accessed by other accounts associated with you via Family Sharing or volume purchasing where applicable.

(c) Maintenance and support. SimpleSentinel, not Apple, is solely responsible for providing any maintenance and support for the App. Apple has no obligation to furnish any maintenance or support services for the App.

(d) Warranty. SimpleSentinel is solely responsible for any product warranties relating to the App, whether express or implied by law, to the extent not effectively disclaimed. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price you paid for the App, if any. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty are SimpleSentinel's responsibility.

(e) Product claims. SimpleSentinel, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession or use of it, including product liability claims, any claim that the App fails to conform to a legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar law.

(f) Intellectual property claims. In the event of any third-party claim that the App or your possession and use of it infringes that third party's intellectual property rights, SimpleSentinel, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of the claim.

(g) Legal compliance. You represent and warrant that you are not located in a country subject to a United States government embargo or designated as a terrorist-supporting country, and that you are not listed on any United States government list of prohibited or restricted parties.

(h) Developer contact. Questions, complaints, and claims regarding the App go to: Jubilee Industries, LLC dba SimpleSentinel, 20821-D Eva St., PMB 184, Montgomery, TX 77356, [email protected].

(i) Third-party terms. You must comply with applicable third-party terms of agreement (for example, your wireless carrier's data agreement) when using the App.

(j) Third-party beneficiary. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms as they relate to the App, and upon your acceptance of these Terms, Apple has the right, and is deemed to have accepted the right, to enforce them against you as a third-party beneficiary.

18. Disclaimers. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WITHOUT LIMITING SECTIONS 3 THROUGH 5, WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ALL RISKS TO ANY CHILD WILL BE IDENTIFIED OR PREVENTED.

19. Limitation of liability. TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF DATA, ARISING FROM OR RELATED TO THE SERVICE. OUR TOTAL LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; THESE APPLY TO THE EXTENT PERMITTED.

20. Indemnity. You will defend and hold us harmless from claims arising out of your breach of these Terms, including any use of the Service on a device or person you lacked authority over.

21. State-specific provisions; automatic renewal. Your subscription renews automatically as described in Section 9 until you cancel. Because subscriptions are sold only through the Apple App Store, the price, renewal term, and free-trial terms are disclosed by Apple at the point of purchase, and you may cancel at any time in your Apple Account's subscription settings; cancellation takes effect at the end of the current paid period, and canceling before a free trial ends avoids any charge. If you live in a state with an automatic-renewal law (for example, California or New York), those laws entitle you to the disclosures and the easy cancellation described here and in Section 9. Where the law of your state requires more than these Terms provide, these Terms are modified to the minimum extent needed to comply.

22. Changes. We may update the Service and these Terms. Material changes will be announced by email or in the app before they take effect. Continued use after the effective date constitutes acceptance.

23. Governing law and dispute resolution.

(a) Governing law. These Terms and any dispute arising out of them or the Service are governed by the laws of the State of Texas, without regard to its conflict-of-law rules.

(b) Talk to us first. Before filing any claim, you agree to contact us at [email protected] and give us 30 days to work with you toward an informal resolution. Most concerns can be resolved this way, and we take them seriously.

(c) Binding arbitration. If we cannot resolve a dispute informally, you and SimpleSentinel agree that any dispute arising out of these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The arbitration will be held in Montgomery County, Texas, or, at your choice, by videoconference or telephone. Judgment on the award may be entered in any court of competent jurisdiction.

(d) Exceptions. Either party may bring an individual claim in small claims court in Montgomery County, Texas (or your county of residence, if the rules of that court allow), and either party may seek injunctive relief in court to protect intellectual property or to stop unauthorized use of the Service.

(e) No class actions. You and SimpleSentinel each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, consolidated, or representative proceeding.

(f) Your right to opt out. You may opt out of this arbitration agreement by emailing [email protected] within 30 days of first accepting these Terms, stating your name and that you opt out of arbitration. Opting out does not affect any other part of these Terms.

(g) Venue for court proceedings. For any dispute not subject to arbitration, you and SimpleSentinel consent to the exclusive jurisdiction of the state courts located in Montgomery County, Texas, and the United States District Court for the Southern District of Texas.

24. Miscellaneous.

(a) Entire agreement. These Terms, together with the Privacy Policy, are the entire agreement between you and us about the Service and supersede prior discussions.

(b) Severability. If any provision is found unenforceable, it will be modified to the minimum extent necessary, and the rest remains in effect.

(c) No waiver. Our not enforcing a provision is not a waiver of our right to enforce it later.

(d) Assignment. You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of assets; your rights under these Terms, including grandfathered pricing, survive any such assignment.

(e) Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, including platform changes, outages, and natural events, except for your payment obligations.

(f) Survival. Sections that by their nature should survive termination (including 3 through 5, 8, 15, 16, 18 through 21, 23, and 24) survive.

(g) Notices. We may notify you by email to your account address or in the app; legal notices to us go to Jubilee Industries, LLC dba SimpleSentinel, 20821-D Eva St., PMB 184, Montgomery, TX 77356, [email protected].

25. Contact. Jubilee Industries, LLC dba SimpleSentinel, 20821-D Eva St., PMB 184, Montgomery, TX 77356, [email protected].

PART II. PRIVACY POLICY

Our promise in one sentence: we can't lose what we never hold. SimpleSentinel is designed so that the contents of your child's device stay with your family. This policy explains exactly what we do collect, why, and your rights.

1. Who we are. Jubilee Industries, LLC, doing business as SimpleSentinel ("we," "us"). This policy covers our website (simplesentinel.com) and the SimpleSentinel service and apps (the "Service"). Contact for privacy matters: [email protected].

2. Information we collect from parents and guardians.

Account information: when you create an account with Sign in with Apple, we receive a random account identifier from Apple and, if you choose to share it, your name. You may use Apple's private relay email. We never see or store a password; Apple handles authentication.

Invited adults: the display name your family chooses for them (a nickname is all we ask for). For sitters who receive alerts in a browser, we also store the push subscription that delivers those alerts and a scrambled copy of the invitation's verification code (the last 4 digits of their phone number, entered by you). We do not collect or store an email address or phone number for invited adults; if you fill the code from your contacts, that happens entirely on your device and only those 4 digits leave it.

Billing information: subscriptions are purchased through the Apple App Store and billed to your Apple Account; Apple processes the payment and we never receive or store your card details.

Referral program, only if you join it: the mobile number you provide so an invited family can identify you, stored as a one-way cryptographic hash of its last ten digits, never in readable form and never displayed; and, if you were invited, the hashed phone number of the contact you select as your inviter, used once to match them and then kept only as the record of who invited whom. We never read your contacts list; the selection happens on your phone through Apple's contact picker, and only the one number you choose is sent to us, already hashed.

Newsletter signup: your email address, if you subscribe on our website.

Support communications: what you send us when you contact support, including reports you send from inside the app (which include the app version and device model).

Website basics: standard server logs (IP address, browser type, pages visited) used for security and site operation.

Cookies: our website uses only essential cookies needed for security and site function. We do not use advertising or analytics cookies, which is also why you won't see a cookie banner here.

3. Information the Service handles about your child. We collect the minimum needed to do the job you hired us for:

The rules you set and whether they applied: downtime windows, web filtering lists, chores, alarms, pauses, sitter permissions, and the device's reports that the rules were applied, including when the device last checked in.

Requests and decisions: a child's requests through the Service (for example, a website, more time, deleting an app, adding a contact, or a new private code), your decisions, and the alerts we send you.

Family messages: messages, reactions, acknowledgments, and emergency alerts sent through the Service between family members, so we can deliver them and show them in the thread and the daily summary.

Chore and alarm events: check-offs, approvals, snoozes, and similar events, and the daily summary and change log built from them ("who changed what").

Shared-device codes: the private code you set for each child on a shared device, stored so that you can view it; these are family PINs, not passwords.

App and website selections: the apps you allow during downtime and the apps that count as use on a shared device are stored as opaque platform tokens that our servers cannot read; only your family's own devices can translate them back into app names. Website lists are stored as the addresses you typed.

What we deliberately do not collect: the contents of your child's messages in other apps, photos, videos, browsing sessions, files, or what your child does inside apps; the list of apps installed on the device; and your child's location, which we never collect at all.

4. Children's privacy (COPPA). The Service is directed to parents. We collect information relating to a child only at the direction of that child's parent or legal guardian, after obtaining verifiable parental consent as required by law. Enrollment is performed by the adult account holder, including through an authenticated Apple Account purchase, and the parent creates and controls the family account. Parents may at any time: review the information we have relating to their child, ask us to delete it, or refuse to permit further collection by ending use of the Service (see "Leaving" in our Terms). We do not condition the Service on collecting more information than is reasonably necessary, we do not show advertising to children, and we never sell personal information, a child's or anyone's. To exercise any of these rights, contact [email protected].

5. How we use information. To provide and secure the Service, deliver the alerts, messages, and summaries you asked for, manage your subscription and account, provide support, improve the Service, and send you communications you signed up for. Billing itself is handled by Apple through the App Store; we do not process payments. We do not sell personal information, and we do not use it for third-party advertising. This commitment extends to everything the Service handles about a child's device: that information is used only to provide the Service to that child's family, and is never sold, used for advertising or marketing, or disclosed to third parties for any purpose.

6. When we share information. Only with: service providers who help us run the Service (such as hosting, email delivery, and the push-notification relays operated by Apple, Google, and Mozilla that carry alerts to phones and browsers), each bound to use it only for our instructions; authorities when the law requires it; and a successor entity if our business is ever transferred, under this policy's protections. Billing is handled by Apple through the App Store, so we do not share your information with a payment processor. That's the whole list.

7. Retention and deletion. Account and child-related information is kept while your account is active and deleted or de-identified within 90 days after account deletion, except records we must keep for legal or billing reasons. A child's request is removed once it is answered; delivery relays keep nothing longer than 72 hours. Family messages and the daily summaries are kept while your account is active so they can be read. You can request deletion or a copy of your data at [email protected]. Invitation links are single-use and expire after 14 days; an invitation is invalidated after repeated wrong verification codes or if it is declined. Referral records (who invited whom, and the hashed numbers used to match them) are kept while either account is active and deleted with the account.

8. Security. We use encryption in transit, access controls, and monitoring appropriate to a service trusted by families. No system is perfectly secure; we design so that the most sensitive information never reaches us at all.

9. Your state privacy rights. Depending on where you live (for example, California), you may have rights to know, correct, delete, and port personal information, and to opt out of sale or sharing. We do not sell or share personal information for advertising, and we honor verified requests at [email protected]. We do not discriminate against you for exercising your rights.

10. Changes. If we change this policy in a meaningful way, we will notify you by email or in the app before the change takes effect. We will never weaken our children's-data commitments retroactively.

11. Contact. Jubilee Industries, LLC dba SimpleSentinel, 20821-D Eva St., PMB 184, Montgomery, TX 77356. [email protected].